Workplace and EAP Counselling Skills (5 CPD Hours)

This course introduces counsellors and psychotherapists to the field of workplace counselling, whether through an EAP, private counselling practice, or workplace in-house services.

About this Course

This module serves as an introduction to counselling clients with ‘work issues’ in a journey of continuous development to improve services for our clients with work dilemmas and struggles. The module includes some key information to understanding work issues better, some learning activities and example questions for clients. The programme refers to EAPs, private counselling practices and workplace in-house service examples to frame the different contexts of counselling application for work matters.


With thanks to NCPS Organisational Member Atrium Clinic for the content of this course and their ongoing work. You can find out more about Atrium Clinic here.


By the end of this workshop participants will be able to:

  • Identify some of the main issues relating to the support of clients with work-based problems or problems that impact work
  • Describe the importance of contracting with the client and/or their employer business where appropriate
  • Describe the contribution of work features and processes on clients’ wellbeing and problems
  • Indicate how knowledge of work-based processes and resources can minimize the impact of problems on work and work problems on wellbeing
  • Demonstrate example questions that help the client explore their relationship to their work, empowering clients to address their difficulties
  • Recognise common dilemmas in working with workplace clients and their organisations.


Who is this course suitable for?

  • For private practice counsellors who want to understand more about the work context and work issues for their clients
  • For qualified counsellors and psychotherapists who want to work in Employment Assistance Programmes (EAPs)
  • For qualified counsellors and psychotherapists who seek to be directly employed in workplaces for the support of employees.


Do I need to submit any written work?

All of the learning in this course is self-directed, based on the content provided within the course itself. You do not need to submit any work.


What will I need to complete this course?

We recommend that you keep a notebook dedicated to this course to hand, as you will be asked to keep notes on your thoughts and reflections within exercises. You may also find them useful to refer to in the future.


If you have any problems with any technical aspects of the course, it is best to contact the National Counselling & Psychotherapy Society directly through the contact form, email address, or telephone number provided so that they can help you as quickly as possible.



Upon completion of this course you will be awarded a certificate for 5 CPD hours.

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